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I need an explanation for this Writing question to help me study.Answer the questions first then reply to the paragraph below.How has the patient experience evolved over time? (Ch. 9, Q 1) What are the benefits of using data collection technologies such as e-surveys to enhance traditional approaches? (Ch. 9, Q 3)Patient experiences have changed over the years from being focused on quantity to quality of care. Before, they really did not think the quality could be measured and focused more on preventing complaints and how many patients they could see in a days’ time. Over the years they have seen that these do not necessarily add up to quality care. As the book points out meeting a patient’s needs and providing care to the patient’s satisfaction are two different things. One is focused on the patient and the care they are being provided and the other is focused on nonvital things such as the atmosphere and nice staff. The introduction of surveys has helped the medical field understand what they are lacking when it comes to patient care, and what the patient’s needs really are. With any survey, you must ensure your sample size is large enough and the data is new and updated. The use of e-surveys has allowed data to be back in the hands of the surveyor more quickly than with traditional mail surveys. With all the data being electronic different adjustments can be added such as age, demographics, personal habits to narrow down the data even more. With this data, medical facilities can strategize to improve their quality of care in the future.
Requirements: 5 paragraph Each


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